Research & Evaluation

Ask better questions.
Make better decisions.

Understand the problem before choosing the solution. DU&T combines research, analysis and practical recommendations to support organisational decisions and improvement.

Discuss a research brief ↗

Professionals reviewing information and collaborating in an office — DU&T Consulting Expertise with purpose.

A CLEAR STARTING POINT

From information to meaningful insight.

We begin with the decision you need to make. Working with the people responsible, we define the problem, choose an appropriate research approach and translate the findings into recommendations your team can use.

HOW WE HELP

Support shaped
around your goals.

Market & customer research

Explore markets, customer experiences and business-development questions through marketing research and mystery shopping.

People & learning research

Identify training needs, assess training impact and evaluate how appraisal systems support organisational goals.

Monitoring & evaluation

Review progress, performance and outcomes so lessons can inform decisions and future initiatives.

Systems & project evaluation

Examine how systems and projects operate, where gaps occur and what can improve their effectiveness.

EXPLORE THE POSSIBILITIES

Research with a clear decision in mind.

Our work spans human resources, organisational, financial and marketing questions, with the scope agreed around your business challenge.

Customers & markets

Marketing research
Mystery shopping
Business-development research
Evidence to inform business plans

People & organisational performance

Training needs analysis
Training impact assessment
Performance-appraisal system evaluation
Human-resources and organisational research

Projects, systems & outcomes

Monitoring and evaluation
Systems evaluation
Project evaluation
Learning and performance measurement
Recommendations and action-planning sessions

OUR APPROACH

Clear steps.
A practical way forward.

Frame

Discuss the issue with the decision-maker and define the research question.

Investigate

Agree the methodology and gather relevant evidence.

Interpret

Analyse findings and identify the implications for your organisation.

Act

Translate recommendations into action plans and communicate findings through workshops or training.

LET’S START A CONVERSATION

What does your organisation need to understand?

Share the decision, challenge or evaluation you are working on. We’ll help shape an appropriate research brief.