Performance Management System Course
Develop practical knowledge for your next professional step.
Start with an enquiry. No payment is taken on this page.
What you’ll work towards
Shared a common understanding on how performance management systems can be effectively utilized to raise the performance of individuals and teams
Enhanced their skills in setting clear expectations and objectively measuring individual performance using objectives and competencies as key measures
Identified and practiced some performance management strategies and techniques to enhance the performance and motivation in under-performing and high performing team members.
Learning points are drawn from the existing course outline. Confirm the current syllabus and qualification requirements before booking.
Who is this course for?
Professionals exploring this subject for their work or development. Share your role and goals with our team to check that the course level is right for you.
Before you join
Entry requirements have not been confirmed for the next intake. Ask us to check any prior knowledge, experience or qualifications needed for your chosen pathway.
Course participation, passing an assessment and gaining a professional credential may have different requirements.
Request dates & feesA conversation with DU&T in Nigeria.
Contact our team in Ikeja, Lagos to discuss your course choice, group requirements and the next steps.
Meet the DU&T management team →Verify before you book
Ask for the named trainer’s profile, relevant credentials and the awarding body for your chosen course. Management profiles are not a confirmation of your assigned trainer.
Your course outline
This is a previously published outline, not a current booking offer. Any dates, fees, payment instructions, qualification versions or partner details within it require reconfirmation. Do not pay using historic instructions.
Read the existing course outline
- Shared a common understanding on how performance management systems can be effectively utilized to raise the performance of individuals and teams
- Enhanced their skills in setting clear expectations and objectively measuring individual performance using objectives and competencies as key measures
- Identified and practiced some performance management strategies and techniques to enhance the performance and motivation in under-performing and high performing team members.
- The principles of performance management
- Core elements, principles and benefits of an effective performance management framework
- Performance management cycle and purpose of the annual performance review
- Organisations’ performance appraisal process
- Quiz, case study quiz, presentation and group discussion
- Creating and cascading corporate objectives
- Key characteristics of a high performing Organisation
- Setting Specific Corporate Objectives
- Cascading Departmental Objectives
- Cascading Individual Objectives
- Setting performance measures
- Objective setting process
- Concept of Balanced Score Card and Metric Setting
- Developing objectives implementation plan
- Setting and communicating relevant performance objectives
- Identifying core behaviours that drive high performance
- Presentation, the ‘shoot out’ exercise with facilitated group review, group exercise and discussion
- No time/too busy/won't find time
- Too much change/ fire-fighting
- Not two-way
- Postpone/forget
- Postpone/forget
- Fear/anxiety
- Sweeping issues under the carpet
- Not acknowledging diversity issues
- Collusion
- Changing goals/goalposts
- Appraisee not owning process for themselves
- Refusal or inability of manager to role model
- Manager doesn't really understand the appraisee's job
- Dealing with your own and other people's confidence and morale
- Dealing with yours and other people's feelings
- Dealing with difficult or tricky people
- Dealing with other people's difficulties
- Setting doable goals
- Giving effective feedback
- Giving 'bad news'
- Avoiding escalating problems
- Consistency (why have I been marked down when I think I haven't changed?)
- Setting the right goals for each individual
- When someone doesn't tell you the truth about how they're doing
- When someone disagrees with your assessment
- Being enthusiastic when you don't feel like it vs. tyranny of positivity
- Lack of formality/blurred boundaries/etc
- Delivering feedback to someone who thinks they have performed higher than they have
- An appraisee who doesn't prepare
- Sickness issues
- How to ensure the appraisee makes the most of the appraisal opportunity
- Negative or disruptive staff
- When the performance bar has been raised
- Staff reduction with no reduction in workload
- An appraisee who disagrees with feedback
- Resentment of high performers/ earners
- Support measures - when enough is enough
- Monitoring, reviewing and assessing performance
- Reviewing different levels of performance
- Objectively assessing and rating performance
- Monitoring Metrics and measuring performance
- Case study with group learning review and discussion
- One to one performance review meetings
- Structuring performance review meetings
- Giving constructive and motivational feedback
- Using questions to help employees review their own performance
- Group learning review
- Review and next steps
- Review of learning and action planning
- Course feedback
- An optional participant pre-course questionnaire and/or pre-course reading on managing performance
- A colour printed workbook with performance management tips, techniques and space for personal notes
| DATES | 14-15 Mar, Nov 22-23 |
| FEES | N95, 000 per participant, 5% discount for 5 or more participants and 10% for 10 or more participants. |
Want to see the teaching materials?
Ask whether a sample lesson or workbook is available for this course. The outline above shows the published content; it is not a sample of the paid teaching materials.
Request dates & feesYour questions, answered.
What is the full fee, and what does it include?
Request a written quotation confirming currency, VAT or other applicable taxes, tuition, materials, assessment or exam fees, certificate charges and any resit costs. A historical fee in an outline is not a current quotation.
How will I be assessed, and which certificate can I receive?
Assessment and award requirements depend on the course and awarding body. Ask for the exact assessment format, pass requirements, credential title and verification method. Training completion does not automatically confer professional certification or certify your organisation.
What support and learning access are included?
Confirm tutor support, learning-material access period, recordings if offered, technology requirements and teaching language for your chosen option before booking.
Can I cancel, transfer or change the intake?
Ask for the applicable cancellation, refund, transfer and rescheduling terms in writing before making a payment. These are not confirmed by submitting an enquiry.
What happens after I send an enquiry?
Your course choice and any preferences you provide are sent to DU&T. Discuss suitability and request confirmed dates, fees and terms. An enquiry is not an enrolment, reservation or payment.
Let’s plan your learning.
Performance Management System Course
- Tell us your preferences.
- Request a confirmed option and itemised quote.
- Review the requirements and terms before booking.
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