ISO 22483 Lead Auditor

The ISO 22483 Hotels Service Management System Lead Auditor Course provides comprehensive training in the ISO 22483:2020  standard and all its requirements from the Lead auditor’s point of view, as well as basic skills necessary to Lead  audit activities. It’s a practical-oriented training that should be considered “a must” for every ISO 22483:2020  Lead  auditor. The interactive training program, complete with quizzes, will provide the necessary technical knowledge and understanding of all ISO 22483:2020  requirements to implement the requirement of the standard and  complete ISO 22483:2020  audit . This ISO Lead auditor training should be taken by  individual with interest in conducting internal as well as third part audits according ISO 22483:2020 standards. COURSE OBJECTIVES Participants will learn how to:

• Audit each and every ISO 22483:2020 requirements
• Implement methods to comply with the ISO 22483:2020 requirements.
• Audit process and techniques
• Examine the requirements of ISO 22483:2020 from an Lead Auditor Perspective
• Write Auditing reports and follow-up corrective action
• Plan, conduct and Lead ISO 22483:2020 audit, and report audit results;
• Effectively use root cause analysis as part of the ISO 22483:2020 to validate corrective action

 WHO NEEDS THIS COURSE? • Persons responsible for conducting Lead an external audits according to ISO 22483:2020  requirements • HSE Managers, Environmental Manager/ Coordinators COURSE CONTENT Background and Development of ISO 22483:2020  Definition of ISO 22483:2020 Major Changes in ISO 22483:2020 Benefits of ISO 22483:2020 Types Of Audits Why Management System Audits are needed Requirements of the ISO 22483:2020 Standard Interpretations of Key Terms Elements of a Hotels Service System The ISO 22483:2020 Standard Eight Principles of Hotels Service Management Continual Improvement Cycle Hotels Service Management Process Model Hotels Service System Requirements The Documentation Requirements of ISO 22483:2020 Management Responsibility Resource Management Product Realization Measurement, Analysis and Improvement The Process Management Approach Process Management Approach The Planning Phase Establish Process Measurements Analyze the Process Design or Redesign the Process Process Mapping Document Control Elements of Documents Process Approach to Documentation Identifying Documents and their Owners Types of Documents Master Document List Document Control Revisions and Maintenance Tips for Document Writers Principles of Auditing according to ISO 19011:2018 and ISO 17021: 2015 Fundamentals of Lead Auditing Decide how to Audit Managing audit programme Reviewing application Determining audit duration Planning audit Conducting opening meeting Collecting audit evidences Managing conflict in an audit Reaching audit conclusion Conducting closing meeting Writing Audit report Conducting audit follow Validating corrective actions Certification Decision Reviewing audit report Making certification decision Continuous improvement Surveillance audit Extension of scope Withdrawal or cancellation of certification Recertification audit

• Duration: 5 days
• Training Methodologies
  • Case Study
  • Individual Exercises
  • Role Play
  • Group Exercises
  • Group Presentation
  • Examination