Cognicert Educational Management Professional Course
Develop practical knowledge for your next professional step.
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Review the course outline below to see the topics covered. Tell us which responsibilities or workplace challenges you want to address so we can help you assess the fit.
Learning points are drawn from the existing course outline. Confirm the current syllabus and qualification requirements before booking.
Who is this course for?
Professionals exploring this subject for their work or development. Share your role and goals with our team to check that the course level is right for you.
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Course participation, passing an assessment and gaining a professional credential may have different requirements.
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Your course outline
This is a previously published outline, not a current booking offer. Any dates, fees, payment instructions, qualification versions or partner details within it require reconfirmation. Do not pay using historic instructions.
Read the existing course outline
- EOM Management Principles
- EOM Management Tools
- Context of EOM Management
- EOM Stakeholders requirement management
- Legal requirements
- EOM Risk Management
- EOM Management Plan
- EOM documents and record management
- Operational considerations: The Critical Process Issues.
- EOM Services and Curriculum Design and Development
- EOM Verification and Validation Processes
- EOM operational controls: processes and procedure development and improvement.
- EOM Human Resources Management
- Organizational Needs Assessment, Impact and Training
- Managing Organisational Knowledge
- Developing requirement for Products and Service Provision
- EOM Procurement and Contract Management
- Measurement Equipment Maintenance and Calibration
- EOM Production and Service Provision Management
- Developing Identification and traceability system
- Managing property belonging to customers or external providers
- Product and service preservation
- Post-delivery Customer Services
- Change Management and Controls
- Release of products and services
- Control of nonconforming outputs
- Monitoring and auditing techniques and evidences
- Customer feedback survey, Supplier Evaluation and employees
- Use of ICT in EOM Management
- Monitoring and evaluating EOM Performance
- Auditing EOM Performance
- Evaluating and Reviewing EOM Activities
- Improving EOM performance
- Implementing Corrective actions
- Risk Mitigation and Preventive actions
- Case Study
- Individual Exercises
- Role Play
- Group Exercises
- Group Presentation
- Examination
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Cognicert Educational Management Professional Course
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