PAYMENT FRAUD: PREVENTION AND CONTAINMENT
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Read the existing course outline
- Understand exposure to the types of payment fraud
- Analyze the elements of cybercrime and account takeover
- Review and understand best practices in managing the risk of payments fraud and cybercrime
- Determine what steps to take after an attack has occurred
- Modules:
- Introduction: Objectives, Background, Fraud Overview
- Identify the components of an efficient fraud prevention strategy
- Understand PCI DSS and the importance of meeting these card security standard
- Cheque Fraud: using checks without authorization, or using fake checks
- Card Fraud
- Improve your card acceptance procedures and efficiency
- Chargebacks and Refunds
- Internal Fraud
- Identity theft– using another individual's personal or financial information without his or her consent
- Reverse Phishing
- Cyber-Payment Fraud: Innovative Swindles
- Frauds Enabled by Computers and the Internet
- Phishing – fraudulent attempts to get personal or company information that can be used to perpetrate identity theft
- Business Email Compromise
- Response to Cybercrime and Summary
- Wrong and over- Invoicing
- Invoicing for over-utilization of services (i.e. billing for unneeded services; the services were performed but were not needed or requested)
- Kickbacks
- Preventing and Detecting Counterfeiting
- Preventing and Detecting Fraudulent Card Applications
- Preventing and Detecting Card Theft and Loss
- Preventing and Detecting Merchant Collusive Fraud
- Preventing and Detecting Card Misuse
- Cashiers, Cash Officers, Treasurers, Auditors, Administrators and other officers who handle cash directly or in supervisory capacity.
- The training methodology combines lectures, discussions, group exercises and illustrations. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and as a result participant will go back to the workplace with both the ability and the confidence to apply the techniques learned to their duties.
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PAYMENT FRAUD: PREVENTION AND CONTAINMENT
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