COURSE TITLE PUBLIC SERVICE ADMINISTRATION
TARGET AUDIENCE Directors and Senior Managers  in Public Service
OBJECTIVES By the end of the course you will be able to:

Understand the socio-economic impact that governance

has on civil society

Develop techniques to manage the implementation of

reform in your own organisation

Introduce budgetary measures which will deliver financial

savings for your department

Introduce state of the art HR practices

Reduce the incidence of corruption

PROGRAM CONTENT • Planning and improvements in administrative strategies

• Proactive Public Sector Risks Management Techniques

Policy Reform and benchmarking strategies

Effective Methods of Performance Management

Cutting Edge Human Resource Practices

Effective Leadership Skills and Behaviours

Motivation and Reward Systems

Economic Budgetary Practices

Develop Information Technology Options

Techniques to Minimise Corruption and Dishonesty

Implementing tailor-made controls

Communicating Ethics and Standards in Achieving

Improved Performance

Corruption Prevention Methods and Practices

Record Keeping and Information Management

• Monitoring, measurement and improvement of administrative strategies

• Preventive and Corrective techniques for improvements

DURATION 3 Days
FEE N155,000 per participant to cover Materials (Including seminar bags), Training, Lunch, Training Equipment and Certificate

 

COURSE TITLE PRIVATISATION AND PUBLIC PRIVATE PARTNERSHIPS
TARGET AUDIENCE Directors and senior Managers involved in the privatization processes
OBJECTIVES By the end of the course you will be able to:

Understand the drivers behind the use of privatization and PPP in the Nigeria

Identify the success factors and also the reasons for failure of PPP projects

Analyse and develop the skills and expertise institutions need to implement these reforms successfully

Assesses and manage risks to overall policy and project risks

Understand the procurement and implementation process for PPP projects

Recognise the key regulatory issues to be addressed

Manage change by looking at the other countries’ experiences

PROGRAM CONTENT Background and Introduction to Nigeria’s Public Sector Reform

Concepts of privatisation and Public Private Partnerships (PPP)

Role of Value for Money and Choice in Privatisation and PPP

Examples of PPP Projects: Successes and Failures

Capacity Building and PPP

PPP – Risk Analysis and Distribution of Risk

PPP – Getting Started: Identifying Need and Business Case,

Procurement and Public Tendering

The Dynamics of Public Expenditure and Privatisation/PPP

Framework for Regulation and Regulatory Issues

Privatisation and PPP: Managing Change

DURATION 2 Days
FEE N55,000 per participant to cover Materials (Including seminar bags), Training, Lunch, Training Equipment and Certificate.

  

COURSE TITLE CORPORATE GOVERNANCE IN THE PUBLIC SERVICE
TARGET AUDIENCE Directors and Senior Managers
OBJECTIVES By the end of the course you will be able to:

Understand the socio-economic impact that governance

has on civil society

Develop techniques to manage the implementation of

reform in your own organisation

Introduce budgetary measures which will deliver financial

savings for your department

Introduce state of the art HR practices

Reduce the incidence of corruption

PROGRAM CONTENT Understand the Need for Policy Reform and its Impact

on Economic Development

Examine Effective Methods of Performance Management

Explore Cutting Edge Human Resource Practices

Acquire Effective Leadership Skills and Behaviours

Explore Means of Motivation and Reward Systems

Examine Economic Budgetary Practices

Develop Information Technology Options in Developing

Public Sector Strategy

Acquire Techniques to Minimise Corruption and Dishonesty

The Role of Decentralisation in Administrative Reform

The Importance of Ethics and Standards in Achieving

Improved Performance

Understand Corruption Prevention Methods and Practices

The Importance of Good Record Keeping and Information

Management in order to Improve Efficiency

DURATION 2 Days
FEE N55,000 per participant to cover Materials (Including seminar bags), Training, Lunch, Training Equipment and Certificate

 

COURSE TITLE ETHICS IN PUBLIC SERVICE
TARGET AUDIENCE All cadre of employee
OBJECTIVES
  • Define ethics and emphasize on the various principles involved.
  • Briefly define the major themes in ethical philosophy.
  • Fully understand the core ethical principles and values and the use of rationalization.
  • Define the key elements of a conflict of interest
  • Enumerate the benefits of ethics in public service
  • Apply techniques to challenge inappropriate behaviour
  • Examine and discuss the development of The Nolan Principles in
  • the Public Sector
  • Integrate ethical values into your strategy and policy development
PROGRAM CONTENT
  • Role of Ethics
  • Ethics Philosophy
  • Learn methods to sustain an ethical workforce
  • The importance of ethics in achieving improved performance
  • Explore how to develop a whistle blowing strategy
  • Understanding the Civil Service Rules and Regulations
  • Ethics VS Values
  • Rationalization
  • Ethical Decision-Making
  • Ethics and Conflict of Interest
  • Etiquettes
FEES N55, 000 per participant, 20% discount for 2-4 or and 30% for more than 4 participants.

 

COURSE TITLE EFFECTIVE COACHING AND MENTORING SKILLS
TARGET AUDIENCE Middle level managers
OBJECTIVES By the end of the course you will be able to:

Plan, implement and evaluate Coaching in your organisation

Identify training and learning needs for line managers in terms of coaching skills

Identify how the coaching can work in your organisation

Understand and use frameworks for coaching skills

PROGRAM CONTENT Handling the difficult conversation

What is Coaching: Differences Between Coaching and Mentoring

Working with internal Coaches Leadership Development through mentoring

Developing a Coaching Culture, Overcoming Resistance to Coaching,

Identifying learning needs

Helping mentees own their development

Ingredients for successful relationships

·         pairing mentors and mentees

·         contracting

·         managing the relationship

Establishing mentoring in your organisation

·         getting the design right for your organisation

·         what needs to be communicated and to whom?

·         responsibilities of mentors and mentees

·         ongoing mentor support

·         evaluation

·         avoiding typical problems

Managing mentoring meetings

Measuring Managers’s Performance in Developing Staff

FEES

 

COURSE TITLE BENCHMARKING FOR PUBLIC SERVICE  IMPROVEMENT
TARGET AUDIENCE Directors and Senior Managers
OBJECTIVES By the end of the course you will be able to:

Conduct a study and review of competitors and their competencies

Identify gaps in performance

Improve on service delivery by making positive contributions towards a benchmarking exercise

Apply benchmarking techniques in reviewing organisational performance

Continually monitor and review performance and formulate strategies for improvement

PROGRAM CONTENT Benchmarking theory and Processes

Recognising the Need for Benchmarking

Scoping Benchmarking Activity, Data gathering, Analysing and identifying best practices

Types of Benchmarking

How to conduct a study

Identifying best companies, Competencies and Competition

Objective Analysis of Service Delivery

Reviewing performance, identifying gaps in performance

Developing performance improvements

Implementing and monitoring progress on performance structures

Preparation and presentation of action plans

DURATION 2 Days
FEE N55,000 per participant to cover Materials (Including seminar bags), Training, Lunch, Training Equipment and Certificate

 

COURSE TITLE MODELING OPERATIONAL PROCESSES
TARGET AUDIENCE Directors and Other Managers
OBJECTIVES organisation functions effective on the foundation of processes and procedure. Any break in the processes may affect the effectiveness and efficiency of the productivity of the organization. Hence understanding the process is very essential. Participants from the training would understand how to:

  • Set the process rule
  • Handle the inherent challenges in the process
  • Detect inappropriate workflows
  • Identify I.T system requirement
PROGRAM CONTENT
  • Definition of a process
  • Identifying processes
  • Modelling organizational processes
  • Documenting processes
  • Identifying process steps
  • Overview of different modelling techniques
  • Detailed modelling – rules and guidelines
  • Process modelling problems – handling detail
  • Supporting documentation
  • Evaluating and improving process
  • Problem analysis
  • Identifying inappropriate workflows
  • Identifying inappropriate IT support
  • Documenting IT systems requirements
FEES N55, 000 per participant, 20% discount for 2-4 or and 30% for more than 4 participants.

 


COURSE TITLE
STRATEGIC PLANNING
TARGET AUDIENCE Executives Directors, CEO, General Managers and Head of Departments
OBJECTIVES Understand the definition of the corporate objectives, ethos, and targets as well as develop the strategies to achieve these targets by review the past performance to project into the future.
PROGRAM CONTENT ·         Defining the Objectives and Targets

·         Forecast and Gaps

·         Company Appraisal

·         Business Environment Appraisal

·         Evaluation of Selected Strategies

·         Developing the Action Plan

FEES N55,000 per participant, 20% discount for 2-4 or and 30% for more than 4 participants.

 

COURSE TITLE PROFESSIONAL WRITING SKILLS
TARGET AUDIENCE Junior Officers
OBJECTIVES Writing, as a form of communication, is a permanent form of expression, which ‘speaks’ before we are heard. Many business write-ups are void of meaning or purpose because the writer is not conscious of the fact that the reader is mindful of some facts and only considers “What’s In It For Me (WIIFM)”. This programme will help participants develop their business writing skills. The ultimate goal is to improve communication effectiveness by improving the writing skill of the participant thereby maximizing your Return on Investment.
PROGRAM CONTENT
  • Planning your Writing for Success: begin with the client in mind
  • Opening and Closing Effectively
  • Using Punctuation Marks to vary the Phrases, Clauses and Sentences
  • Speed reading: a useful writing skill
  • Using the Email Effectively
  • Writing: get to the point fast
  • Essential Flaws in Writings.
  • Packaging a Professional Business Write-ups
  • Writing reports, Letter and Memos
FEES N55, 000 per participant, 20% discount for 2-4 or and 30% for more than 4 participants.

 

GENERATING VALUE FROM PROCUREMENT
TARGET AUDIENCE Procurement Managers /Officers
OBJECTIVES By the end of the course you will be able to:

• Better administer the procurement process to meet the

expected objectives of stakeholders

• Agree on objectives, requirements, plans and specifications

• Understand and apply quality standards both in negotiation

and procurement of services

• Evaluate the current procurement system and offer options

to aid effective procurement

PROGRAM CONTENT • Procurement of Professional Services:

the Range of Different Tender Processes

• Hiring Professional Services, Purchasing Goods and Works

• Reviewing Best Practices, Cost and Value as a Selecting Factor

• Pricing Methods

• Selection Procedures, Local and National Preferred Supplier Capacity

• Building a Supplier List, Buyer-Vendor Contracts for Long Term Engagement

• Terms of Reference, Evaluation of Proposals

• Negotiation and Communication Skills

• Outsourcing

• Contract Provisions, Procurement of Services, Monitoring and

Supervision of Consultants

• Elements of a Legally Enforceable Contract, Terms and

Conditions, Interpreting Legal Provisions

• Discussions and Exercises

• Case Studies

• Preparation and Presentation of Action Plans

ORIGINAL FEES N55, 500 per participant, 20% discount for 2-4 or and 30% for more than 4 participants.

 

COURSE TITLE PROJECT IMPACT ASSESSMENTS AND EVELUATION TECHNIQUES
TARGET AUDIENCE Monitoring and Evaluation Officers
OBJECTIVES
  • Understand how to align with results-with deliverables
  • Utilize  evaluative knowledge and learning around outcomes, and
  • Identify the rationale for the innovations, as well as their practical application.
  • Apply practical approaches for communicating M&E findings
PROGRAM CONTENT
FEES N55, 000 per participant, 20% discount for 2-4 or and 30% for more than 4 participants.

 

COURSE TITLE E-GOVERNMENT: STRATEGY AND IMPLEMENTATION
TARGET AUDIENCE Directors and
OBJECTIVES By the end of the course you will be able to:

Identify the use of E-government in improving public

service delivery

Develop strategies in implementing E-government in local

and central authorities

Offer direction in planning accessible web portals and the

dissemination of information to the international community

Manage the process of developing a strong E-government

presence and improving public procedures

PROGRAM CONTENT Introduction to E-Government

Building a Case for E-Government: The Pros and Cons

E-Government Concepts

Creating a Blueprint for E-Government

Policy Creation and Analysis

Designing and Implementing E-Government

Case Studies

E-Government and The Public Sector

Enabling Environment for E-Government

Computerisation: Personnel and Infrastructure

Public Service Delivery: Improving Standards Through E-Government

Leadership, Change and Challenges

Freedom of Information and Transparency

E-Government and World Governments

Achieving Global Standards

FEES N55, 000 per participant, 20% discount for 2-4 or and 30% for more than 4 participants.

 

COURSE TITLE DEVELOPING COMPETENCY MANAGEMENT FRAMEWORK
TARGET AUDIENCE Middle Managers
OBJECTIVES By the end of the course you will be able to:

By the end of the course you will be able to:

Analyse and implement job competencies

Understand competency based recruitment

Apply competence management principles for

improved performance

PROGRAM CONTENT Job Competencies and Frameworks

Implementation of Job Competencies and Frameworks

Preparing Job Descriptions and People Specifications

Types of Recruitment Interviews

Job Analysis and Overview of Job Evaluation

Understand the Uses of Assessment and Development Centres

Diversity Issues; Ensuring Equality of Opportunity

Interview Techniques to Enable Control of the Interview But Also Motivate the Interviewee

FEES N55, 000 per participant, 20% discount for 2-4 or and 30% for more than 4 participants.

 

COURSE TITLE RECORDS AND INFORMATION MANAGEMENT
TARGET AUDIENCE Middle Managers
OBJECTIVES By the end of the course you will be able to:

Understand the objectives and value of records management

Carry out information surveys

Develop sustainable policies on records and improve their

management

Understand how records underpin accountability and Freedom

of Information requirements

Identify management issues associated with the use of

electronic records, including email

Understand the key features and benefits of Electronic

Documents and Records Management Systems (EDRMS)

Assess the risks associated with the use of email and other

electronic document and records management technologies

PROGRAM CONTENT The Importance of Records and Information as a Vital Resource

Records Control Systems

Classification Systems

Retention and Disposal Policies

Records Appraisal and Archiving

Carrying Out Information Audits

Electronic and Paper-Based Records: Similarities and Differences

Risk Associated with Electronic Records

Opportunities Associated with Electronic Records

Email: Friend or Foe

EDRMS – Developing a Business Case

EDRMS – Building a Requirement Specification

EDRMS – Implementation and Change Management

FEES N55, 000 per participant, 20% discount for 2-4 or and 30% for more than 4 participants.

For enquiry or customize courses:

info@dutconsulting.com  or  +23408189870109

DU&T Consulting 5 Afisman Drive, Anifowose, Ikeja, Lagos.